Full-service solutions engineering
Full-service solutions engineering
Our services fall into three primary areas: research, planning and implementation:
With an in-house PhD research team, we are able to conduct relevant qualitative and quantitative research that allows our clients to make well-informed decisions and build community credibility.
NEPA and Section 106
- Land use planning
NEPA and Section 106
Climate change and infrastructure analysis
Project and construction management
Network installation and administration
Integration and migration
Telecommunications and power
Contract and procurement management
Business process automation
Business digital transformation
Our specialty areas
Our specialty areas
Our team has built telecommunication networks and business operation systems for all the major carriers in Alaska and worked at all levels of Tribal government. With experience building systems for Tribal governments and telecom carriers, our team has the depth and diversity of experience to take projects successfully over the finish line.
Bridging cultures, building relationships
At Quill, we do more than help build projects - we bridge cultures and build relationships. As a Native-owned company, we understand the balance Indigenous people must achieve to successfully live and work in two worlds. We help our clients blend the strength of their culture and traditions with the realities of operating in today’s business environment, and draw upon the lessons of their past to chart a course for the future.
Decades of diverse experience
Our expertise and network of professionals help our clients, including Tribes, businesses and municipalities, build a path to affordable broadband.
Land Use Planning
Often our clients have everything they need to succeed. They just require the resources and support to make a strategic jump. We create community land use plans that integrate traditional ecological knowledge and Western science to create a holistic approach to land use. The resulting framework establishes a set of methods that can evolve as additional data is gathered, processed and integrated into decision-making.
NEPA and Section 106
The National Environmental Protection Act (NEPA) is the federal law that outlines the process used to protect the environment. Section 106 of the National Historic Preservation Act of 1966 is the federal law that administers the protection of historical properties and cultural resources across the country.
All infrastructure projects must undertake a NEPA and Section 106 review to determine the impacts (if any) of the proposed project. The level and detail of the review is directly connected to the complexity and location of the particular project. Simple projects can pass through the process in a few months, while complex projects on protected lands such as national parks, wildlife refuges, etc. can take decades. Our NEPA and Section 106 experts have the ability to guide a project through the process at any scale.
Climate Change and Infrastructure Analysis
The world is changing rapidly and infrastructure built 10 years ago may be vulnerable to changes in severe weather. Each new project needs to undergo an analysis of how it will be resilient to the unpredictable nature of a changing climate. This evaluation is a growing requirement for all federal grant programs.
Our analysis team examines new and existing infrastructure and analyzes its ability to be resilient to changes in the environment. For example, our team of scientists and operations experts evaluate how, when and what vulnerabilities infrastructure systems have in a changing climate.
Grant Writing and Administration
Grant writing and administration is both a science and an art. Our grants team specializes in complex technical grants to build infrastructure such as broadband, community centers, transportation systems, energy systems, etc.
Large infrastructure grants are highly technical and require a team of experts that can weave together an artfully crafted story with the technical work plans and budgets needed to secure large infrastructure grants.
Following receipt of a grant, administration of the funding is a nuanced field that is particular to the specific granting agency. Each granting organization, whether it be federal, state or a private foundation, has its own reporting and administration requirements. Our grants management team has extensive experience managing each agency's requirements for spending and reporting.
Strategic planning is an essential function to meeting an organization’s vision for the future. With a unique set of talent and a company culture that is not bound by convention, our team brings a holistic approach to the development of strategic plans.
We work with each organization to undertake a discovery process to identify both obvious and more obscure community needs. We then compile those needs into goals, objectives and action items that can be used to move forward in achieving our client’s vision for the future. As a research and implementation firm, we have the ability to build plans that are optimized for seeking funding and implementation.
Successful broadband implementation requires a deep understanding of project management, construction, logistics, operations and networking layers. Not tied to any specific technology, vendors or carriers, our team is highly successful at building fiber, wireless and satellite networks that align with organizational capacity.
Our experience is hardened by the challenges that only come with deployments in remote Alaska. The operational mindset we bring to every deployment yields networks that can be maintained by local talent and retain the ability to grow as internal capacity grows. All of our deployment projects include the training of local talent. Our experience and skill in building local capacity for long-term operations is a critical differentiator between us and other companies.
Contract and Procurement Management
Contract and procurement management is a time-consuming process that many organizations do not have the appropriate resources or knowledge to undertake. Our team of experts fill the gap by carrying out the process of securing contracts and purchasing materials for a project. Tasks may include developing an RFP for the design-build of a new community center, or obtaining a set of bids that brings together multiple contractors under an in-house construction management team.
We simplify contract and procurement for our clients by handling the writing of requests for proposals, answering the questions of potential contractors, and finding the vendors for materials. Our team empowers our clients with agnostic data to make informed decisions that keep a project in scope and on budget. For example, if a software company needs to build a new headquarters, our team can write the request for proposals for construction services, evaluate the bids submitted, draft contracts to secure services, research vendors for materials, create purchase orders, manage the shipping and receiving of materials, and manage payments to contractors and vendors.
Project and Construction Management
Project management is the oversight of a project’s scope, schedule and budget. Our experienced project managers know that managing a project is as much art as it is science and process.
Construction management is the organization and implementation of construction activities. It is a hands-on, boots-on-the-ground management process that coordinates the implementation of a construction project.
In some cases, project managers and construction managers are the same person. In larger projects, the duties are separated. In either case, our team has 20+ years of project leadership in every role.
Network Installation and Administration
Network installation has many scales: home, office, neighborhood, village, city and state. Administering networks at each layer comes with a natural incremental step in complexity. Administering an office network is less complex than a statewide one. At Quill, we have the ability to install and administer networks at the scale needed by our clients.
Facilities construction encompasses a wide range of projects, from building a storage shed, to constructing a new community center, to building a tower and communications shelter.
Integration and Migration
Not all systems (hardware, software, paperwork, etc.) neatly integrate with one another, and moving systems (from one vendor to another or upgrading within systems) is not always a simple procedure. We dive into the details of the systems and bring information and process together, making things work and transferring data from one system to another.
Technical support can run the gamut from helping turn on computers to providing educational support for leadership teams.
Business Process Automation
Every business follows a series of processes to produce income. These processes may include staff onboarding, trip reports, inventory, invoicing, time tracking, batch processing, sales, etc. At Quill, we take a deep dive into your business process, and help create efficiencies so you spend less time pushing paper and more time focused on the customer.
Business Digital Transformation
Having the right team makes projects successful. When our clients want to take their business in a new direction, they need technical support to construct their vision. We help shape their strategy, conduct market research, build a brand, and configure the underlying business process systems. As our clients move into the “go-live” stage, we create a training program to help transition staff and leadership into their new business operations.
Telecommunications and Power
Telecommunication and power are intimately connected; without power, telecommunications systems will not function. We build telecommunication and power systems that meet each client’s specific need.
Do you have the appropriate policies in place to manage a big project? Do you need an analysis of public policy to adequately propose changes for the public good? Policy analysis provides an organization with the information needed to update internal policy and procedures. The process can also help an organization progress in making meaningful change in public policy administered by local, state and federal agencies. Our policy analysis team is equipped with decades of experience reviewing, modifying and writing organization and public policies that make meaningful change.